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Returns

Please allow up to 2 weeks from the time we receive your package to process your return.

If you have any questions, please contact us.

Return items

Our Return Process

You may return your items via mail or by visiting our retail store.
Exchanges are only available by visiting our retail store.
If you require a different size or item and are unable to visit our store please place a new order online and request a RMA# for the return of your existing item(s).
All sales are final sales are not eligible for returns or exchanges.

Step 1 Select the items you want to return from the Returns Centre portal
Step 2 Print your return form and label
Step 3 Package your items
Step 4 Ship your package
Return policy
  • Returns must have a Return Merchandise Authorization Number (RMA #).
  • Returns will be accepted for a refund within 30 days from the date of purchase.
  • Refunds are issued back to the original form of payment or a Gift Card.
  • Shipping charges are the responsibility of the client unless you have pre-purchased a Cambridge return shipping label from the Returns Center.
  • All tags must be intact, and no name written on the garment.
  • Items must not have been worn, washed or altered.
  • Hosiery, ties, swimwear and hair accessories are final sale for health reasons.
  • Discontinued, sale and custom items are final sale.
  • Discrepancies or defective items must be reported on receipt of package.
BACK TO SCHOOL EXCHANGE POLICY

Items purchased from May 1st - August 30th may be exchanged up to September 30th.

All tags must be intact, and no name written on the garment. Items must not have been worn, washed or altered.

No returns or refunds.

Our commitment to quality

Our commitment to quality

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