All returns and exchanges returned to us are quarantined for 4 days prior to processing.
Please allow up to weeks from the time we receive your package to process your return/exchange.
RETURN POLICY
- Returns must have a Return Merchandise Authorization Number (RMA #).
- Returns will be accepted for a refund within 30 days from the date of purchase.
- Refunds are issued back to the original form of payment or a Gift Card.
- Shipping method and shipping charges are the responsibility of the client unless you have chosen to purchase a Cambridge prepaid shipping label from our returns center. Cambridge prepaid shipping labels will be automatically deducted from your refund.
- All tags must be intact, and no name written on the garment.
- Items must not have been worn, washed or altered.
- Hosiery, ties, swimwear and hair accessories are final sale for health reasons.
- Discontinued, sale and custom items are final sale.
- Discrepancies or defective items must be reported on receipt of package.
AUGUST AND SEPTEMBER RETURNS
We will always do our best to process your return promptly as possible. We appreciate your patience and understanding during this busy time.
If your return is non-returnable through our automated return center, please contact us.
